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therivonalqus

Annual Budgeting Platform

Privacy Policy

How we protect and handle your personal information

Effective Date: 15 March 2025 | Last Updated: 22 February 2025

Information We Collect

therivonalqus collects personal information when you interact with our annual budgeting platform. This includes details you provide directly when creating an account, using our budgeting tools, or contacting our support team. We also gather technical information about how you use our services to improve functionality and user experience.

Personal Information

  • Full name and contact details including email address and phone number
  • Financial information necessary for budgeting calculations and planning
  • Account preferences and customization settings
  • Communication history with our customer service team

Technical Information

  • Device information, IP addresses, and browser specifications
  • Usage patterns and feature interaction data
  • Performance metrics and error reporting information
  • Location data when relevant to service delivery

How We Use Your Information

Your personal information helps us deliver personalized budgeting services and maintain platform security. We process your data to generate accurate financial projections, send important account notifications, and provide customer support when needed.

We analyze usage patterns to identify areas for improvement and develop new features that better serve our users. This analysis occurs in aggregate form whenever possible to protect individual privacy while gaining insights about overall service performance.

  • Processing budget calculations and financial planning tools
  • Sending account updates, security notifications, and service announcements
  • Providing personalized recommendations based on your budgeting goals
  • Maintaining account security and preventing unauthorized access
  • Improving our services through data analysis and user feedback

Information Sharing and Disclosure

therivonalqus does not sell personal information to third parties. We share your data only when necessary to provide our services, comply with legal requirements, or protect our users' safety and security.

Service Providers

We work with trusted third-party companies that help us operate our platform. These providers have access to personal information only as needed to perform their specific functions and are contractually obligated to maintain confidentiality and security standards.

Legal Requirements

We may disclose personal information when required by Australian law, court orders, or government regulations. This includes cooperation with law enforcement investigations and compliance with financial reporting requirements under Australian Privacy Principles.

Business Transfers

In the event therivonalqus undergoes a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring organization. You will be notified of any such change in ownership and how it affects your data.

Data Storage and Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, access controls, and regular security assessments conducted by qualified professionals.

Your financial data is stored using industry-standard encryption methods both in transit and at rest. We maintain secure servers located in Australia to ensure compliance with local data protection requirements and provide optimal service performance for our users.

  • End-to-end encryption for all sensitive financial information
  • Multi-factor authentication options for account access
  • Regular security audits and vulnerability assessments
  • Employee access controls and confidentiality training
  • Automated backup systems with secure storage protocols

Your Rights and Choices

Under Australian Privacy Principles, you have specific rights regarding your personal information. These rights include accessing your data, requesting corrections, and controlling how your information is used for marketing purposes.

Access and Correction

You can request access to the personal information we hold about you at any time. If you believe any information is inaccurate or incomplete, you may request corrections through your account settings or by contacting our privacy team directly.

Data Portability

You have the right to export your budgeting data in a commonly used format. This allows you to transfer your information to another service provider if you choose to discontinue using therivonalqus's platform.

Account Deletion

You may request deletion of your account and associated personal information at any time. We will process deletion requests within 30 days, though some information may be retained as required by law or for legitimate business purposes such as fraud prevention.

Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations. Account information and budgeting data are kept while your account remains active, plus an additional period to accommodate potential account reactivation requests.

Financial transaction records may be retained longer to comply with Australian financial regulations and taxation requirements. Communication records with customer service are typically retained for three years to maintain service quality and resolve any ongoing issues.

  • Active account data: Retained while account remains active plus 12 months
  • Financial records: Retained for 7 years as required by Australian law
  • Marketing communications: Retained until you unsubscribe or request removal
  • Technical logs: Retained for 24 months for security and troubleshooting purposes

International Data Transfers

While therivonalqus primarily stores and processes data within Australia, some service providers may be located overseas. When international transfers occur, we ensure adequate protection through contractual safeguards and compliance with Australian cross-border data transfer requirements.

Any overseas data processing is limited to specific operational needs and subject to strict confidentiality and security requirements. We maintain oversight of all international data handling to ensure your privacy rights are protected regardless of geographic location.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. Significant changes will be communicated through email notifications and prominent notices on our platform.

Minor updates that don't affect how we collect or use personal information may be implemented with notice posted on our website. We encourage users to review this policy periodically to stay informed about our privacy practices.

Contact Information

If you have questions about this privacy policy or how we handle your personal information, please contact our privacy team. We're committed to addressing your concerns promptly and transparently.

Privacy Officer
therivonalqus
881 Frauenfelder St, North Albury NSW 2640, Australia
Phone: +61756414062
Email: info@therivonalqus.com
Privacy Email: privacy@therivonalqus.com

For complaints about how we handle personal information, you may also contact the Office of the Australian Information Commissioner (OAIC) through their website at oaic.gov.au or by calling 1300 363 992.